Warranty

DOOR TYPEStave Block CoreParticleboard Core20 Minute Stave Block Core20 Minute Particleboard CoreB-90 Minute, Mineral, WHB-60 Minute, Mineral, WHC-45 Minute, Mineral, WHLead LinedHolid CoreStructural Composite Lumber20 Minute Structural Composite Lumber

INTERIORLife of InstallationLife of InstallationLife of InstallationLife of InstallationLife of InstallationLife of InstallationLife of InstallationLife of Installation2 Years (Up to 3/0 x 8/0 only)Life of InstallationLife of Installation

EXTERIOR*No WarrantyNo WarrantyNo WarrantyNo WarrantyNo WarrantyNo WarrantyNo WarrantyNo WarrantyNo WarrantyNo WarrantyNo Warranty

* An exterior door is defined as one used in applications where temperature and/or humidity can not be controlled on both sides of the door. *

COVERAGEThis warranty applies to purchases of the above described doors from Ohio Valley Door. It extends on resale of the door but, then claims should be processed through the intermediate suppliers.

If any door does not comply with this warranty within the time period specified above, Ohio Valley Door will, at its option, repair, replace or refund the price of the door(s). Ohio Valley Door will not be held liable for doors repaired or replaced without our explicit consent. In case of a defect, customers must submit a detailed written claim within 15 days of receipt of shipment and before the door is finished, hung or treated in any manner.

If any door becomes defective after installation, Ohio Valley Door will pay a reasonable amount to remove and rehang the door, but an estimate of the cost must be submitted for approval by Ohio Valley Door before work Is begun. OHIO VALLEY DOOR IS NOT OBLIGATED TO PAY FOR REMOVAL AND REHANGING IF THE DEFECT FOR WHICH THE DOOR IS BEING REJECTED WAS APPARENT PRIOR TO INSTALLATION.

EXCLUSIONSMatters excluded from this warranty are as follows:1. Natural variations in the color or texture of wood.2. Unsatisfactory appearance or service caused by failure to follow recommended Handling, Finishing and Installation Instructions.3. The appearance of field finished doors & panels.4. Normal wear and tear including wear-through of the finish, or doors deteriorating for reasons other than material and workmanship of the door itself.5. Doors faced with different species of face materials on opposite sides of the door. This includes doors with different plastic colors or patterns on each face.6. The appearance of a high gloss on wood or Plastic Laminate doors over 35 degrees.7. Cracking of veneer or warp on veneer or Plastic Laminate doors resulting from:a. Doors that are improperly hung or do not swing freely.b. Doors that have light and/or louver cutout areas exceeding 40 percent of the door area or one-half the door height.c. Doors with light or louver cutouts nearer than 5" to the door edge (6" - fire doors) or doors with less than five inches between cutouts for lights, louvers, locks, closer, and/or other hardware cutouts.8. Cracking of Plastic Laminate surfaced doors with openings cut by other than Ohio Valley Door. 1/4" radius at corners of opening must be maintained.9. Any delamlnation caused by failure to protect and seal all exposed surfaces of the door.10. Warranty against warp on doors less than 1 3/4" thick which are wider than 3'0" or higher than 7'0". (See tolerances.)11. Doors hung without a hinge and/or pivot for every 30" of door height.12. When exterior doors are cut into for concealed closures, hardware, light or louver openings, opportunity exists for moisture penetration into the core which will eventually cause deterioration of the doors. Therefore the existence of the following conditions will void the warranty for exterior installations:a. Use of concealed closuresb. Failure to use metal flashing at top and bottom of doors and at bottom of lite openings.c. Failure to double seal with exterior sealer all hardware cutouts, lite or louver openings in addition to all edges.d. Failure to provide adequate overhead protection.e. Exterior doors less than 1 3/4" thick.f. Plastic Laminate doors in exterior locations.13. Doors and/or panels faced with veneer from flitches supplied by the customer. Ohio Valley Door will bear no responsibility for the appearance of products laid up with veneer supplied by the customer.14. Incompatibility of hardware with a particular door construction.15. Doors stored longer than 6 months.
16. Plastic Laminate doors with standard grade thickness of less than .050".17. Doors with any face grooving which penetrates the crossband.18. Doors over 4'-0" in width and/or 1 0'·0" in height.19. Doors altered by others (not to include machining for Hardware).20. Doors with concealed closures deeper than 2" or wider than 1-1/8" or machined pockets wider than 1-1/8".

TOLERANCES1. Size tolerance: thickness + or -1 /16", length + or -1/16", standard widths + or-1/16", prefit widths + or -1 /16".2. Squareness tolerance: diagonal measurement difference shall not exceed 1/8".3. Factory hardware preparation tolerance:+ 1/16" minus 0" tolerance will be allowed on hinge preparation cutouts,+ 1/16" mipus 0" tolerance will be allowed on lock preparation cutouts.4. Stile, rail and core show-through (telegraphing) shall not be considered a defect unless the faces of the door vary from a true plane in excess of 1/100" in any three inch span.5. Warp is any distortion in the door itself, and is not measured in relation to the frame in which it is hung. Warp is measured by placing a straight edge or a taut string on the concave face and determining the maximum distance from straight edge or string to door face.

Door Thickness

1-3/8"1-3/4" or thicker

Door Size

3'-0" x 7'-0" or smaller*3'-6" x 7'-0" or smallerLarger than 3'-6" x 7'-0"

Warp Is Considered A Defect WhenMaximum Deviation Exceeds1/4"1/4"1/4" in any 3'-6" x 7'-0"section

NOTE:*1-3/8" doors are not recommended for sizes in excess of 3'-0" x 7'-0".
Under manufacturer's warranties, action on any claim for warp or telegraphing defects may be deferred at the option of the manufacturer for a period not to exceed twelve months after project completion to permit doors to acclimate to temperature and humidity conditions.

Warranty

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